Standard delivery costs £3.99 and arrives in 2 to 3 working days. Next-day delivery costs £6.99 when you order by 10pm Monday to Saturday.
Delivery and Returns
Last updated 1 October 2026
How we send your order, what it costs and how to send it back.
Delivery options
Standard delivery is free on orders over £50. Everything ships from our Manchester warehouse, and we email a tracking link as soon as your parcel leaves us.
Click and collect
Choose click and collect at checkout and your order will be ready in 1 hour at any of our six UK stores. We hold collection orders for 14 days.
Bring your order confirmation and a photo ID, or add the name of whoever is collecting to the order first.
Returns
You can return most items within 30 days of delivery. Items must be unused and in their original packaging, and UK returns are free.
Contact our team with your order number and we will send a free returns label and the nearest drop-off point.
Faulty items and warranty
Everything we sell carries a two year warranty. If an item develops a fault, we will repair or replace it within that period at no cost to you.
Repairs happen in our own Manchester workshop. Bring the item to any store or send it to us and we will take care of the rest.
Refunds
We process refunds within five working days of receiving a return, and the money reaches your account shortly afterwards.
Refunds go back to the original payment method.